Pallets are flat, wood supports that provide a stable base for goods being lifted by a front end loader, pallet jack or fork lift. The pallet serves as the foundation for the goods and provides structural support, which accounts for storage and handling efficiencies. Shipping containers and goods are set on pallets and held in place with strapping, shrink or stretch wrap and then shipped. Pallets are also used to keep machinery and storage components off the floor in a warehouse setting, even if there is no plan to ship them.

Pallets do not have a long life, in fact, pallets can sometimes be used only once or twice then must be discarded. Or as shipping requirements change and some pallets no longer meet the requirements and sometimes the pallets are not used on a regular basis and must be stored to keep them protected. The best way to dispose of or store the pallets is with companies that provide that type of service.

Pallets that are useable will be stored and pallets that have seen their better day will be incinerated. Pallets can also be recycled and used to build new pallets or new pallets can be built using a combination of old and new pallets. New pallets must meet certain criteria including the ISPM 15 regulations. That regulation applies to pallet delivery coming into or out of the United States.

Pallets that are to be repaired must be repaired in accordance with NWPCA pallet repair guidelines. New pallets are always built according to the customer specifications.